​​

At JUMZEE FOODZ, we are committed to protecting your privacy and ensuring a safe and secure shopping experience. This Privacy & Safety Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

1. Information We Collect

When you use JUMZEE FOODZ, we may collect the following information:

Personal Information

• Full Name

• Email Address

• Phone Number

• Delivery Address

• Billing Address

• Payment Information

Technical Information

• IP Address

• Browser Type

• Device Information

• Website Usage Data

• Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Provide customer support

• Manage your account

• Improve our products and services

• Send order confirmations and delivery updates

• Detect and prevent fraud or unauthorized activities

• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Payment Security

JUMZEE FOODZ uses trusted and secure payment processors to handle transactions. We do not store complete payment card details on our servers. All online payments are protected using industry-standard encryption technologies.

4. Data Protection

We implement appropriate technical and organizational measures to safeguard your information against:

• Unauthorized access

• Data loss

• Misuse

• Alteration

• Disclosure

Only authorized personnel have access to customer information, and access is granted strictly on a need-to-know basis.

5. Delivery Safety

To ensure a safe delivery experience:

• Delivery personnel are trained to handle food products responsibly.

• Orders are packaged to maintain quality and hygiene standards.

• Customers should inspect deliveries upon receipt and report any issues immediately.

6. Food Safety Commitment

JUMZEE FOODZ is committed to maintaining high food safety standards by:

• Sourcing products from reputable suppliers.

• Monitoring product quality and freshness.

• Following proper storage and handling procedures.

• Removing expired or unsafe products from sale.

Customers should follow product storage instructions and check expiry dates before consumption.

7. Cookies

Our website may use cookies to:

• Improve website performance

• Remember customer preferences

• Analyze website traffic

• Enhance user experience

You can manage cookie preferences through your browser settings.

8. Third-Party Services

We may work with trusted third-party providers for:

• Payment processing

• Delivery services

• Website hosting

• Analytics and performance monitoring

These providers are required to protect your information and use it only for authorized purposes.

9. Your Rights

You have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data where legally permitted

• Withdraw marketing consent at any time

To exercise these rights, contact us using the details below.

10. Children's Privacy

JUMZEE FOODZ services are not intended for children under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy & Safety Policy from time to time. Any changes will be posted on this page with an updated effective date.

​